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Customer Feedback
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中文
English
日本語
Dear customers,
Tasa Meng Duty Free appreciates your support.
In order to enhance our service quality, we would like you to provide your most valuable suggestions for our future improvements. We are deeply grateful for your help.
Respectfully yours,
Tasa Meng Duty Free
Shop No
Date
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2024
2025
2026
2027
MM
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02
03
04
05
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07
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09
10
11
12
DD
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
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20
21
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1. Service Satisfaction
1-1 Associate Attitude
Very Satisfied
Satisfied
Average
Un-satisfied
Very un-satisfied
1-2 Knowledge of products
Very Satisfied
Satisfied
Average
Un-satisfied
Very un-satisfied
1-3 Service efficiency
Very Satisfied
Satisfied
Average
Un-satisfied
Very un-satisfied
2. Product Satisfaction
2-1 Variety of products
Very Satisfied
Satisfied
Average
Un-satisfied
Very un-satisfied
2-2 Price
Very Satisfied
Satisfied
Average
Un-satisfied
Very un-satisfied
2-3 Quality
Very Satisfied
Satisfied
Average
Un-satisfied
Very un-satisfied
3. Store Satisfaction
3-1 Tidiness
Very Satisfied
Satisfied
Average
Un-satisfied
Very un-satisfied
3-2 Product display
Very Satisfied
Satisfied
Average
Un-satisfied
Very un-satisfied
4. Do you know that Tasa Meng Duty Free offers the following services?
4-1 Shopping at departure and picking up when you come back at arrival
Yes, I do.
No, I do not.
4-2 Have you used two services above?
Yes, I have tried.
No, I have not tried.
4-3 And how do you feel about the services?
Very Satisfied
Satisfied
Average
Un-satisfied
Very un-satisfied
5. Suggestion
5-1 Overall, Tasa Meng’s services for you is
Very Satisfied
Satisfied
Average
Un-satisfied
Very un-satisfied
5-2 Please provide us your most valuable suggestions
6. Customer Profile
6-1 Gender
Male
Female
6-2 Purpose of the trip
Leisure
Business
Visiting relatives
Others
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